Greg - Hobart to Sydney - February 2018
One of the easiest companies I have ever had to deal with. The container came when advised and was delivered within the nominated timeframe. It was, however, the customer service that blew me away. The initial call, for a quote involved looking at google maps, talking about location of the container, who to contact at the local council for a street permit. Each time we called back, we either were given the information requested, or they called back shortly after. After every single phone call, a follow up email was sent, confirming all of the information we asked about. In a day of rapidly declining customer service and long wait times to call centres, I couldn't recommend them enough.
Lasse - Adelaide to Gold Coast - March 2018
An absolute pleasure moving with you guys. Very short notice and all delivered as promised - that's extremely rare and highly appreciated. Thanks
Julie & William - Adelaide to Townsville - March 2018
Thank you for the friendly and professional service. Not one thing of ours was broken or damaged. Even though we packed it all ourselves. Great communication, friendly and helpful staff, would certainly use your company again.
Sasha & Brendan - Darwin to Perth - March 2018
Thank you for the great customer service you provided throughout the past few months. We have been very happy with the communication and efficiency of your company. It has been a relief for us that we have been kept in the loop and reassured throughout the move. It has made things a lot smoother whilst moving interstate from Darwin back home to Perth. We would recommend your company to others.
Andrew - Brisbane to Tasmania - April 2017
We had a fairly convoluted move from Queensland to Tasmania (which in the original brief was Perth!) via Melbourne spanning a 4 month period, involving various changes to the original plan, storage, accessing the container mid way through....essentially we couldn't have made it more complicated for the company if we tried!! Given our requirements there was ample opportunity for something to go wrong along the way and I would not have been surprised at all if it did. I am very very happy to report that it was the most seamless move I have ever had (and I have moved a lot,interstate, internationally and around the block). The team were so courteous, professional and at all times all over the details. Everyone we dealt with from the lovely girls in the main office, the staff at the storage facility in Melbourne and the drivers at both ends were fantastic and a credit to their employers. I hope I NEVER have to move again, but if I do I will most certainly be using Budget Self Pack Containers.
Valeria - Cairns to Melbourne - March 2017
Very good service ... from Cairns to Melbourne everything went smooth. And on top of this, very kind operators and quick answers to any question! Well done, I would use your services if needed again.
John - Brisbane to Perth March 2017
Great friendly service all the way, we moved from Brisbane to Perth, my Harley was in with my furniture as well and all turned well. Had a couple of rubs on some furniture BUT that is to be expected and you are told this. Thank you would use again.
Trevor - Perth to Adelaide - March 2017
The Budget Self Pack Container service was great. The container was delivered to, and picked up from our Perth home exactly as agreed and then delivered on schedule to our new regional South Australian address a few days later. Thank you all for such excellent service.
Francisca - Darwin to Sydney - February 2017
Thank you for your services and thank the guy that bought the container over for his good service and friendly and approachable manner. It's not often you get good service, thank you all, I'll be recommending your services to friends and family
Melissa - Brisbane to Melbourne - January 2017
Wow what an amazing company to go through. from the beginning of inquiry to pick collection drop off collection storage and communication throughout the 2 months. I want to thank you from the bottom of my heart. The pricing was cheap for the interstate distance. Staff were wonderful professional and communication was efficient and fast. I will recommend you without hesitation. If I ever need your service again I'd be honored to ask. Thank you so much!!!!!
Jo - Sydney to Adelaide - January 2017
Really happy with the service. Container was picked up from NSW on Tuesday & arrived in SA on Friday! Drivers very helpful & careful with loading & unloading container from truck. It couldn't of been made any easier, (apart from obviously the packing part) would definitely recommend Budget self pack containers to other movers
Deanne - Sydney to Perth - December 2016
We would like to thanks Budget Self Pack for providing an excellent service. We were very nervous about moving everything over to WA - but it was easy, with professional guidance all the way. Everything went smoothly, and we would recommend (and have) Budget Self Pack to anyone moving interstate.
Karl - Perth to Hobart - November 2016
Fantastic service. I've just moved from Perth to Hobart. 9 days to get it here. They asked where I wanted the container, they delivered it on time, I loaded it and it was picked up again when I asked. I had the delivery driver check the site where it was to be delivered a week before it was due to ensure it would fit. When it arrived, everything was perfect. I emptied the container and asked for it to be removed and it was gone in 2 hours. The team on the phone was great. Always able to help me with my questions. Highly recommend Budget Self Pack Containers.
Chris - Brisbane to Melbourne - October 2016
I recently used one of your containers to move from Queensland to Victoria. Gave short notice but staff said not to worry. Few days later had my container and packed it myself. Came with plenty of blankets, trolley and rope. Sent to Victoria and unpacked it then it was removed. Have been really happy with this company and the way things were handle. Plus was cheaper than other companies I got quotes from. I will certainly be using this company again when I move back to Queensland and will recommend you guys to anyone.
Adam - Townsville to Brisbane - September 2016
The service offered was second to none. The help given by yourselves when we were unable to obtain a permit due to partially covering the footpath by helping us with options to make it easy on us was excellent and everything was completed perfectly and on time with no hassles.
Hugh & Karen - Perth to Adelaide - June 2017
The service has been exceptional - really responsive and helpful and well organised. The online guides very helpful for the packing. We will definitely be recommending you to others
Gareth - Brisbane to Adelaide - October 2017
Please pass on my thanks to everyone involved. You guys were very professional and assisted me perfectly and in a timely manner with all my requests. It was a pleasure to do business with you guys and I would certainly recommend you.
Kelly - Perth to Darwin - September 2017
Thank you for the wonderful service we received for our interstate move. We wouldn't hesitate to use you again or to recommend you to others.
Angela - Sydney to Perth - September 2017
I would recommend your company to anyone wishing to relocate. All your staff were helpful and courteous and the guys who picked up and dropped off containers were all polite, well mannered and best of all, punctual. So thanks to all of you a difficult time in my life actually ran smoothly in relocating from one state to another.
Jo - Cairns to Brisbane - September 2017
Have just moved from Cairns to Sunshine Coast. Couldn't be happier with the service from the first phone call til the container was returned. Staff were happy to help with all my questions and changes. Container and blankets in great condition. Delivery drivers in contact for collection and friendly. Price was great and will recommend.